Call Us: (855) 512-3843

Opportunities

Extended Stay Coordinator

Posted: 05/27/2015

Type: Reservations

Description:
This position is responsible for assisting Extended Stay guests with all aspects of their winter vacations. In addition to securing winter reservations, the Extended Stay Coordinator will also attend any required winter activities promoted by Resort Collection or Panama City Beach. Due to the seasonality of the position, during spring and summer when there is limited Extended Stay duties the Extended Stay Coordinator will assist in taking overflow NAVIS and owner reservation calls.

Daily communication with winter guest assisting them with setting up their reservation, picking out a unit that meets their needs and assisting them with any billing questions that they may have. The coordinator will secure and post any checks that a winter guest may use for their down payment. If a guest would like to meet in person to discuss setting up a reservation, the coordinator is responsible for setting up meetings with them.

Assisting with overflow NAVIS and owner reservation calls. While we do not score the calls that are taken, it is required for the coordinator to uphold the same level of customer service and provide accurate information.

Conduct research on competing companies to ensure that our pricing, policies and product are within line for our extended stay guests. The coordinator will need to stay abreast of winter activities that are being held in the area that are seen as potential revenue opportunities and discuss with manager about attending.

Any other tasks as determined by reporting manager,

High school or equivalent education preferred.

Previous supervisory experience required preferably in a call center/customer service environment.



Condo Maintenance Tech

Posted: 05/26/2015

Type: Condo Association

Description:
Responsible for coordinating and providing for the maintenance of all buildings and building equipment.

Maintenance of all association property and equipment, upkeep of the pools/spa and common areas.

Perform scheduled inspections on building equipment and buildings, maintain storerooms and pump rooms.

Perform Monthly HVAC preventive maintenance, and assist with custodial duties, as needed.

High school or equivalent education preferred.

Minimum 1 years experience maintenance or common area cleaning, preferably in a resort environment.

Must possess valid Drivers License.

Starting hourly rate of $10.50. Day shift position with Wed/Thur off.

Front Desk Agent

Posted: 05/22/2015

Type: Rooms

Description:
Attend to guests’ and owners’ needs, including, but not limited to, registration, checkout and cashiering.

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.

Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

High school or equivalent education preferred.

One to two years in a public contact position

Starting rate of $10.25 hourly.

Pool Deck Attendant

Posted: 05/22/2015

Type: Activities

Description:
To ensure that the entire pool area including chairs, tables, and pools are clean prior to opening pool and to ensure guest satisfaction throughout the day.

Constant walk-through of pool area to make certain it is clean (no trash on the grounds) and tidy, including emptying trash receptacles. Ensure all pool furniture is in its proper place.

To complete setting up and breaking down of all service cabanas as designated by management.

Inspect entire pool area replacing any missing items and/or repairing (when possible) any items needing attention. (i.e. umbrellas, chairs, flags).

Previous Hospitality experience preferred.

Must possess valid drivers license and CPR Certification

Hourly starting rate of $9.00.

Housekeeping Inspectors

Posted: 05/17/2015

Type: Rooms

Description:
Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage
Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed. Clean units as needed.
Complete accurately, and in a timely manner, any assigned paperwork.
Train Room Attendants on Resort Collection Standards.
Prior Housekeeping/Janitorial experience required. Preference given to applicants with previous Inspector experience. Must be able to work weekends and have excellent customer service skills.

Seasonal Laundry Supervisor

Posted: 05/14/2015

Type: Laundry

Description:
Responsible for assisting the Laundry Manager in planning, organizing, directing and controlling of Resort Collection Laundry.

Operate equipment necessary to sort, weigh, wash, dry, iron, fold and package resort laundry and resort linen.

Monitor workflow of Laundry for maximum production.

Coordinate with outlets to ensure adequate supplies of linen.

Maintain an acceptable state of cleanliness and organization throughout the entire work area.

Must be able to lift up to 40 lbs. on a regular and continuing basis.

Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.

High school or equivalent education required.

Minimum one to two years laundry experience and one year of supervisory experience.

Must possess valid Drivers License.

Must be able to work swing shift (3p-11pm), and weekend and holidays are required.


10% Participate in the screening, hiring, training and development of Laundry staff.

Rental Services Agent

Posted: 05/13/2015

Type: Rooms

Description:
Act as Liaison between Owners, Guests and the Management Company. Provides friendly, courteous service and follow up. First contact for all issues, requests and questions.

Field issues and requests for other departments, vendors and staff.

Maintain condition and damage control for multiple units and/or properties.

Office work such as answering phones, typing, filing, emailing and communication with owners.

Complete inventories, housewares and room photos for each unit twice per year.

High school or equivalent education preferred.

Customer Service Experience required and must be able to multi-task in a fast paced environment.

Must possess valid Drivers License.

Starting rate of $10.25 per hour

Housekeeping Supervisor

Posted: 05/05/2015

Type: Rooms

Description:
Assist Housekeeping Manager and Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping personnel. Inspect assigned areas to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.

Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.

Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.

Conduct inspections of guest rooms and provide feedback to room attendants.

Manage administrative duties, including payroll and operating expenses.

High school or equivalent education required.

Minimum two years in housekeeping leadership at progressively higher levels of responsibility.

Must possess valid Drivers License.

Oyster Shucker

Posted: 05/05/2015

Type: Food and Beverage

Description:
Shuck fresh or steamed shellfish, such as oysters, clams, or scallops, holds shellfish firmly or against block and forces shucking knife between halves of shell at hinge juncture. Provide meals to customers/guests in a quick and friendly manner.

Prepare oysters and other food items using a predetermined method in a timely and consistent manner.

Serve selected food items.

Clean all shelves and refrigerators and set up for next shift.

Practice sanitation and safety daily to ensure total guest satisfaction.

Must always use correct oyster shucking glove and knife.

Must be able to list 40 lb. box of oysters.

High school or equivalent education required.

Oyster experience is preferred, but we will train the right individual.

Housekeeping Dispatch

Posted: 05/01/2015

Description:
Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.

Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.

Keep work area clean and organized. Assist housekeeping staff and other departments as needed.

Must be organized and able to multi-task with excellent customer service skills

Pay rate starts at $10.25 per hour.

Cook

Posted: 04/20/2015

Type: Tidewater Food and Beverage

Description:
Manage all aspects of the food production for assigned restaurant or outlet, including food preparation according to the description. Adhere to sanitation practices.

Prepare food items for customers using a quality predetermined method in a timely and consistent manner.

Set up station with predetermined mise en place required to service all banquet functions.

Practice sanitation and safety daily to ensure the total customer satisfaction.

Assist servers, bartenders, dishwashers when necessary.

Participate in the deep cleaning of the outlet.

High school or equivalent education required.

One year cook experience preferred. Prior hospitality experience preferred.

Reservation Agents

Posted: 03/17/2015

Description:
The Reservation Sales agent handles all guest calls for booking reservations. Answers questions regarding rates and availability and asks questions to help determine the resort that would best suit their vacation rental needs. Serves the guest by giving accurate information in an efficient, courteous and professional manner. Job duties will require outbound calls to guests and data entry of online reservations.
Answer reservations line in a professional, friendly and efficient manner. Provide guests with the requested information concerning the resort, rates, availability, the resorts amenities and the surrounding area. Obtain the necessary information from the guests and enter into the NAVIS and SMS system. Agent must be effective in sales and customer service and adhere to the NAVIS compliance guidelines and sales philosophy.
Process incoming Online Travel Agency (OTA) reservations correctly and in a timely manner. Agent will make outbound calls to return voicemails and follow up with guests that previously shown interest in Resort Collection. Any other duties as dictated by supervisor or manager.
Previous call center/customer service experience preferred

Wage: Range starts at $10.25/hour

Real Estate Agent

Posted: 03/10/2015

Type: RC Real Estate Group

Description:
Independent Contractor Status

Minimum Standards & Qualifications

In order to maintain our Independent Contractor status, the following items are both
understood and followed in day-to-day operations:

1. Associate pays all of their own BCAR dues. Associate pays for his/her continuing education expenses and renewal fees.
2. Associate pays auto expenses without compensation from Broker.
3. Associate pays own entertainment expenses without reimbursement.
4. Associate has not been required to maintain specific floor day schedules, nor forced to attend meetings. Although, if the Associate is unable to adapt to the suggested schedule the Broker will assign another associate to take Associates days.
5. Associate is not required to meet mandatory quotas but will be subject to minimum performance productivity.
6. Each Associate shall decide individually when to take vacations. The Associate is responsible for locating another Associate to assume the responsibility for covering floor time.
7. Associate pays own income tax and F.I.C.A.
8. Associate receives no minimum salary or sick pay.
9. Association with Broker may be terminated by either party at any time upon notice, but the rights of the parties to any fees which accrue prior to said parting shall not be divested by either party.
10. Each Associate is directly subject to sanctions from governmental bodies and will use the National Association of REALTORS Code of Ethics as a professional guideline.
11. An Associate is not required to join training programs or group programs.
12. Each Associate will sign an Independent Contractor Agreement every 5 years.

Florida Real Estate license is required.

Server

Posted: 01/30/2015

Type: Food and Beverage

Description:
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Take orders for and serve all food and beverage requests, using
suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Maintain proper condition and cleanliness of dining areas and servicing equipment.
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.

One year experience as food server in full service restaurant is required. Customer service experience preferred.
Must be minimum age to serve alcohol.

This tipped position starts at $5.03 per hour.

Hostess

Posted: 01/30/2015

Type: Food and Beverage

Description:
Greet arriving guests, welcome them into the establishment and seat them. Responsible for positive experience of guests while maintaining the quality standards of the outlet.

Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
Make sure all menus are wiped down, free of spots or stains, and complete. Make sure entry doors are clean, free of debris and inviting.
Make sure the server is aware they have been sat.
Answer incoming telephone calls, note reservations and special requests by Guests.
Minimum of one year experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.

Starting hourly rate is $9.00

Busser

Posted: 01/30/2015

Type: Food and Beverage

Description:
Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up.

Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.
Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service.
Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times.
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
No prior experience required. Public contact experience desired.
Starting hourly rate is $8.05.

Clerk / Cashier

Posted: 01/30/2015

Type: Food and Beverage

Description:
Greet guests and courteously answer telephones, take orders, handle all calls and cash/credit transactions. Responsible for positive experience of guests while maintaining the quality standards of the outlet.

Answer incoming telephone calls and general guest questions about resort.
Complete and record purchase requisitions to maintain documentation of purchases. Serve and/or prepare selected food items in predetermined method in a timely and consistent manner. Use suggestive selling techniques to increase check average.
Make sure all menus/collateral/counters are wiped down, free of spots or stains, and complete. Make sure entry doors are clean, free of debris and inviting. Clean all shelves and refrigerators and set up for next shift.
Practice sanitation and safety daily to ensure total guest satisfaction.
Assist in inventory control. Provide an accurate assessment of inventory levels on a quarterly basis.
Minimum of one year experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.
Starting hourly rate is $9.00

Golf Course Irrigation Technician

Posted: 01/21/2015

Description:
Maintain detailed list of jobs to be completed. Work on irrigation projects and repairs. Maintain waterfall and fountains. Clean and maintain irrigation heads, valves, and control boxes.

Order supplies as needed for irrigation inventory and repairs

Maintain irrigation building

Maintain daily log of well usage and pump station usage

Hourly rate starts at $11.00

Join the Resort Collection Team

Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.

Apply Online

Back to Top