Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.
Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.
Keep work area clean and organized. Assist housekeeping staff and other departments as needed.
Must be organized and able to multi-task with excellent customer service skills
Pay rate starts at $10.25 per hour.
Field issues and requests for other departments, vendors and staff.
Maintain condition and damage control for multiple units and/or properties.
Office work such as answering phones, typing, filing, emailing and communication with owners.
Complete inventories, housewares and room photos for each unit twice per year.
Must be able to work a flexible schedule and have excellent customer service skills.
Hourly pay starts at $9.25 per hour.
Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage
Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed.
Complete accurately, and in a timely manner, any assigned paperwork.
Train Room Attendants on Resort Collection Standards.
Preference given to applicants with previous exp. Must be able to work weekends and have excellent customer service skills.
Wage: Range starts at $13.25/hour.
Answer reservations line in a professional, friendly and efficient manner. Return voice mail messages promptly. Assist with Extended Stay Reservation calls to insure correct information is passed to guests. Provide owners and guests with the requested information concerning the resort, its services and the area. Obtain the necessary information from the guests and enter into computer. Must be effective in sales and up-selling.
Process all incoming reservations received via rooming lists, mailed or in-house correspondence, or facsimiles. Mail confirmations and literature requests or reply via facsimile and email message when requested. Process credit cards and checks for advance deposits. Assists with check in process for Extended Stay guests.
Assists Owner Reservation Coordinator, Group Coordinator and Extended Stay in making reservations, answering inquiries and entering cancellations in an attentive, courteous and efficient manner, according to resort standards. In absence of Owner Reservation Coordinator, will be primary Reservation liaison for owners.
Previous call center/customer service experience preferred
Wage: Range starts at $10.25/hour
Attend to guests' and owners' needs including but not limited to, Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Wage: Starts at $10.25 /hr
Maintain detailed list of jobs to be completed. Work on irrigation projects and repairs. Maintain waterfall and fountains. Clean and maintain irrigation heads, valves, and control boxes.
Order supplies as needed for irrigation inventory and repairs
Maintain irrigation building
Maintain daily log of well usage and pump station usage
Under supervision, worked on the diverse range of activities involved in golf course maintenance and construction, does semiskilled grounds construction and ' maintenance work, and performs related tasks as required.
Preference given to applicants with previous exp.
Join the Resort Collection Team
Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.