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Opportunities

Condo Maintenance Manager Tidewater

Posted: 02/21/2017

Type: FT, Tidewater Community Association

Description:
Responsible for the overall operation of the Condo Maintenance Department to ensure the maintenance, repair and operation of equipment and systems of the buildings are maintained to the highest level.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supervise, delegate and verify completion of necessary repairs and preventive maintenance throughout the resort.
Manage adequate inventory of parts, supplies, tools and material for the department.
Hire, train and direct all department personnel. Provide efficient use of manpower to maintain workload. Provide timely performance appraisals. Schedule and conduct monthly department meetings.
Extensive knowledge of plumbing, electrical, HVAC, refrigeration.
Knowledge of OSHA regulations, national, state & local building regulations and codes, equipment operation and preventive maintenance procedures, record keeping requirement, associated with above.

High school or equivalent education preferred. Minimum 3 years’ experience in facilities management of related properties or other comparable business. Previous resort experience preferred.

Manages 1-2 subordinate supervisors who supervise a total of 10-12 employees in Condo Maintenance. Is responsible for the overall direction, coordination, and evaluation of these units.

Salary DOE.

Owner Services Agent

Posted: 02/21/2017

Type: FT, Security / Community Association Management

Description:
Responsible for controlling entry to non-rental units, as approved by unit owner and also responsible for providing administrative support for Community Association Manager.

Control and document all entries to non-rental units, as approved by unit owner; including vendors, guests and employees.

Issue and maintain records on owner vehicle decals.

Provide administrative/clerical support for Association Manager and Maintenance Manager.

Control all lost and found items.

High school or equivalent education preferred.

Previous customer service/administrative support experience required, preferably in a resort environment. Working knowledge of Microsoft Office products: Word, Excel and Outlook.

Must possess valid Drivers License.

Starting hourly rate of $10.75 with pay increase after 90 days of employment.

Group Reservations Manager

Posted: 02/20/2017

Type: FT, Reservations Department

Description:
Specifically responsible for Management of the reservations process for room nights booked by the Group Sales Department. Responsible for keeping Reservations office abreast of all pertinent information regarding Group reservations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Build rates & packages for each group booked through Group Sales.
Track room night blocks, room availability, cutoff dates, rooming lists, billing structure, VIPs, Comps, as necessary for each group’s requirements.
Updates of internal Group Status Report to impacted departments.
Process travel agent commissions.
Train Reservations Sales Agents on booking reservations for call-in Groups.

Associate's degree (A. A.) or equivalent from two-year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience.
Must have previous reservations experience, Springer Miller (SMS) property software experience preferred.

Must have excellent communication and organizational skills.

Salary DOE.



Food & Beverage Cashier

Posted: 02/17/2017

Type: FT,PT, Seasonal

Description:
Greet guests and courteously answer telephones, take orders, handle all calls and cash/credit transactions. Responsible for positive experience of guests while maintaining the quality standards of the outlet.

Answer incoming telephone calls and general guest questions about resort.
Complete and record purchase requisitions to maintain documentation of purchases. Serve and/or prepare selected food items in predetermined method in a timely and consistent manner. Use suggestive selling techniques to increase check average.

Make sure all menus/collateral/counters are wiped down, free of spots or stains, and complete. Make sure entry doors are clean, free of debris and inviting. Clean all shelves and refrigerators and set up for next shift.
Practice sanitation and safety daily to ensure total guest satisfaction.

Assist in inventory control. Provide an accurate assessment of inventory levels on a quarterly basis.

High school or equivalent education required.

Minimum of one year experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.

Must be minimum age to serve alcohol.

Starting hourly rate of $10.00.

Tidewater HOA Guest Service Attendant

Posted: 02/09/2017

Type: PT, Seasonal

Description:
Attend to guests’ and owners’ needs, including, but not limited to, registration and cashiering.

Greet and welcome guests upon arrival. Register guests verifying pre-registration forms. Prepare registration packets.

Accept payment for guest registration fee. Post registration fees charges as requested. Maintain a house bank and make accurate report of receipts daily. Exchange currency for guests.

Assist guests with dinner reservations, directions, attractions, and general questions. Follow-up with all requests or issues.

High school or equivalent education preferred.

One to two years in a public contact position

Part-time position starts at $9.50 per hour.

Reservations Agent

Posted: 02/07/2017

Type: FT, Sales and Marketing

Description:
The Reservation Sales agent handles all guest calls for booking reservations. Answers questions regarding rates and availability and asks questions to help determine the resort that would best suit their vacation rental needs. Serves the guest by giving accurate information in an efficient, courteous and professional manner. Job duties will require outbound calls to guests and data entry of online reservations.

Answer reservations line in a professional, friendly and efficient manner. Provide guests with the requested information concerning the resort, rates, availability, the resorts amenities and the surrounding area. Obtain the necessary information from the guests and enter into the NAVIS and SMS system. Agent must be effective in sales and customer service and adhere to the NAVIS compliance guidelines and sales philosophy.

Process incoming Online Travel Agency (OTA) reservations correctly and in a timely manner. Agent will make outbound calls to return voicemails and follow up with guests that previously shown interest in Resort Collection. Any other duties as dictated by supervisor or manager.

High school or equivalent education preferred.

Previous call center/customer service experience preferred. Must have excellent customer service skills.

Starting pay of $10.50 per hour with pay increase in 90 days.


Front Desk Agent

Posted: 02/07/2017

Type: FT, PT, Seasonal

Description:
Attend to guests and owners needs, including, but not limited to, registration, checkout and cashiering.

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.

Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

High school or equivalent education preferred.

One to two years in a public contact position. Must have excellent customer service skills. Day and evening shifts required.

Starting pay of $10.50 per hour with pay increase at 90 days.


Guest Service Supervisor

Posted: 02/07/2017

Type: FT, Lodging

Description:
Hands-on supervision of employees of the Guest Services Department, including Front Desk Agents, Tram and Valet. Delegate job assignments and manage the work environment to ensure maximum efficiency while maintaining service standards.

Accept requests from guests and employees regarding assistance with baggage handling and storage, delivery of items, limousine transfers, or assistance with obtaining transportation and assigning agents to handle these requests. Supervise and direct the Guest Services staff and make adjustments as needed to maintain service standards. Maintain front desk logs, keeping them accurate, updated and in good order. Resolve guest and employee concerns on the spot in a manner, which is beneficial to all involved.

Work with the agents thru check-in process to identify, register and room guests. Make corrections or adjustments to the seamless check in system as the operation necessitates.

Prepare and maintain all tour and delivery paperwork to ensure accuracy and operational standards are upheld. If necessary supervise all group baggage transfers and amenity deliveries to ensure proper handling and completion. Complete daily paperwork.

Maintain the check-in station for appearance, organization, and operational effectiveness. Must be proactive in the maintenance of the valet and bell stand for appearance, organization, and operational effectiveness. Inspect employees uniforms, operational departmental areas for cleanliness and organization, correcting as necessary and communicate expectations of these areas to the staff.

Conduct daily pre-shift briefings.

High school or equivalent education required.

Minimum one year previous supervisory and/or management experience, preferably in a resort/hospitality setting. Must possess excellent customer service skills.

Valid Drivers License.

Starting hourly rate of $13.50.


Housekeeping Dispatch

Posted: 02/07/2017

Type: FT, Lodging

Description:
Support and service the room attendants and maintain cleanliness throughout the hotel.

Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.

Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.

Keep work area clean and organized. Assist housekeeping staff and other departments as needed.

High school or equivalent education preferred.

Prior housekeeping/hospitality experience desired. Must have computer experience and excellent customer service skills. Must be able to work weekends.

Starting hourly rate of $10.50 and pay increase in 90 days.




Housekeeping Inspector

Posted: 02/07/2017

Type: FT, Lodging

Description:
Inspect guest units and public areas in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Ensure the prompt return of clean units to reception for resale to incoming guests.

Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage

Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed. Clean units if needed.

Complete accurately, and in a timely manner, any assigned paperwork. Train Room Attendants on Resort Collection Standards.

Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.

Perform other duties as requested such as cleaning unexpected spills, executing special guest requests, and cleaning of units.

Assist other housekeeping employees in maintaining clean and organized work and public areas. Work with other departments such as Front Desk, Rental Services, Maintenance and Laundry to ensure our guests are satisfied with their unit and enjoy their stay.

High school or equivalent education preferred.

Prior Housekeeping/Janitorial/Hospitaltiy experience required. Must be detail oriented with high standards for cleanliness. Prior Inspector experience preferred and must have excellent customer service skills. Must be able to work weekends.

Driver’s License

Starting pay of $12.00 per hour with pay increase in 90 days.


Housekeeping Supervisor

Posted: 02/07/2017

Type: FT, Lodging

Description:
Assist Housekeeping Manager and Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping personnel. Inspect assigned areas to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.
Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Other duties may be assigned.

Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.
Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.
Conduct inspections of guest rooms and provide feedback to room attendants.
Manage administrative duties, including payroll and operating expenses.

High School or equivalent, one to two years related supervisory experience and/or training in Housekeeping/Janitorial. Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Valid Drivers License

Starting hourly rate of $14.00.

Housekeeping Manager

Posted: 02/07/2017

Type: FT, Lodging

Description:
Assists Director of Housekeeping with day-to-day operations. Provides training, coaching, and counseling to all housekeeping employees.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Other duties may be assigned.

Facilitates hiring process, including interviewing, training, and evaluating job performance.
Provides ongoing training and development to all positions.
Interacts with all employees in the Housekeeping Department—evaluating, coaching, counseling, and providing leadership support.
Conducts inspections of guest rooms and provides feedback to housekeepers and inspectors.
Manages administrative duties, including payroll and operating expenses.
Monitors consumption and order replacement of guest and cleaning supplies.

Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related Housekeeping/Janitorial supervisory experience and/or training; or equivalent combination of education and experience.

Manages up to four subordinate supervisors who supervise up to total of 60 employees, which include the following: Supervisors; Inspectors; Housekeepers; Housemen; Dispatchers, and Public Attendants. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Valid Driver's License

Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Starting hourly rate based on experience.

Rental Services Agent

Posted: 02/03/2017

Type: FT, Lodging

Description:
Act as Liaison between Owners, Guests and the Management Company. Provides friendly, courteous service and follow up. First contact for all issues, requests and questions.

Field issues and requests for other departments, vendors and staff.

Maintain condition and damage control for multiple units and/or properties.

Office work such as answering phones, typing, filing, emailing and communication with owners.

Complete inventories, housewares and room photos for each unit twice per year.

High school or equivalent education preferred.

Customer Service Experience required and must be able to multi-task in a fast paced environment.

Must possess valid Drivers License.

Must have excellent communication, organizational and customer service skills.

Must be able to work weekends and holidays.

Starting hourly rate of $10.25 with pay increase at 90 days.

Kitchen Supervisor

Posted: 02/03/2017

Type: FT, Food and Beverage

Description:
Creating the highest quality foods which meet or exceed our guests expectations, resulting in greater guest satisfaction and an increase in the positive perception of the resort.
Consistently producing high quality foods in a timely manner while simultaneously maintaining effective interdepartmental communication with all co-workers resulting in increased job performance, job satisfaction and employee morale.
Creating the most wholesome foods possible, under strict waste control procedures, to satisfy our guests needs and demands resulting in a higher return rate, a higher price value perception and lower food costs, thus an increase in resort/restaurant profit.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Able to train and supervise fellow employees in a professional manner with fairness.
2. Preparing and cooking the requested foods according to menu and ordered specifications. This includes, but is not limited to:

Ensuring the quality of the product is acceptable
Ensuring prepared product meets menu specifications and is not substandard
Cooking product according to preparation request
Correctly plating the order according to menu specifications
Always taking pride in your workmanship and presentation
Thoroughly completing all prep work before production by preparing and maintaining them at the proper temperatures.
Reading order slips, memorizing the menu, learning the abbreviation for cooking temperatures, menu items, and servers’ names.
Preparing requisitions for the daily needs by counting all current stocks, calculation quantities required, and presenting to the store room clerk to be filled.
Ensuring that set-up of work area is organized and arranged according to Employee Handbook for the most efficient working environment.
Ensuring raw product needs are met by reviewing counts in all coolers, reviewing needs for the day and requisitioning any items from purchasing.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Culinary or Apprenticeship Program preferred. Prior supervisory experience required. Previous hospitality experience preferred.

Starting hourly rate of $14.00

Beach Services Attendant

Posted: 02/02/2017

Type: Beach / Pool Services, FT seasonal

Description:
This position is the face of the resort. The staff that works in this department is responsible for creating life long memories for our guests. Attendants are to ensure that the beach area including chairs, umbrellas, and retail items are set-up, clean and in working order prior to opening and throughout the day and to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:
Constant walk-through of beach area to make certain it is clean (no trash in the sand or water) and tidy, including emptying trash receptacles. Ensure all beach chairs are in its proper place.
Present a professional appearance and attitude at all times, greet our guests and owners and explain services and prices in a professional manner while maintaining an excellent standard of customer service.
Beach attendants are responsible for the transactions with customers as they rent equipment, or other items and services. Attendants usually handle cash and charges and are responsible for keeping track of sales and balancing their cash and receipts at the end of their shift and make a bank deposit.
Responsible for the maintenance of the beach chairs, umbrellas and equipment.
Move and store equipment during inclement weather and at the end of the season.
Create a safe environment for both staff and guests to operate in.
Most work tasks are performed outdoors and vary due to weather conditions.
Position requires walking; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of theses tasks may vary from day to day and task to task.

High school or equivalent education required.


Previous Hospitality experience preferred.

Must possess valid drivers license and be able to drive ATV, golf cart and sand tractor.
CPR Certification.

Starting hourly rate of $8.10 plus commission


Pool Attendant

Posted: 02/02/2017

Type: Beach / Pool Services, FT Seasonal

Description:
To ensure that the entire pool area including chairs, tables, and pools are clean prior to opening pool and to ensure guest satisfaction throughout the day.

Constant walk-through of pool area to make certain it is clean (no trash on the grounds) and tidy, including emptying trash receptacles. Ensure all pool furniture is in its proper place.

To complete setting up and breaking down of all service cabanas as designated by management.

Inspect entire pool area replacing any missing items and/or repairing (when possible) any items needing attention. (i.e. umbrellas, chairs, flags).

Most work tasks are performed outdoors and vary due to weather conditions.

Position requires walking; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of theses tasks may vary from day to day and task to task.

High school or equivalent education required.

Previous Hospitality experience preferred.

Must possess valid drivers license and CPR Certification.

Starting hourly rate of $10.00.

Part Time Evening Room Attendant

Posted: 02/01/2017

Type: Housekeeping

Description:
Clean guest rooms in accordance with established Resort Collection quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale.

Clean and reset guest bedroom, bathroom, living room, kitchen, balconies and other areas according to established standards.

Organize and stock cleaning cart and organize linen closets on floors assigned.

Complete accurately, and in a timely manner, any assigned paperwork.

Must have prior housekeeping or janitorial experience.

Must have driver's license as this position travels between several properties.

Hourly rate of $10.00 plus mileage.

Room Attendant

Posted: 02/01/2017

Type: Lodging

Description:
Clean guest rooms in accordance with established Resort Collection quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale.

Clean and reset guest bedroom, bathroom, living room, kitchen, balconies and other areas according to established standards.

Organize and stock cleaning cart and organize linen closets on floors assigned.

Complete accurately, and in a timely manner, any assigned paperwork.

High school or equivalent education preferred.

Prior housekeeping or janitorial experience required. Prior hospitality experience desired.

Weekends and holidays required.

Starting rate of $10.00 per hour.


Pro Shop Attendant - PT

Posted: 01/31/2017

Type: Activities

Description:
To provide Resort Collection guests and Club members with courteous, professional and friendly service. This position may be required to work in Club Pro Shop, as Ranger/Beverage Cart Attendant, Pool Attendant, Activities Attendant and as Guest Services Desk Agent.

Take appointments and sign ups for various activities and events, including tee times, both winter and summer events. Check in all guests and members using facility, collecting payment when necessary, following all policies and procedures.

Promote and sell club memberships.

Assist in sales in the Pro Shop to guests and members.

Monitor activity on golf course, pool deck, and tennis courts. Check receipts to verify payment, ensure appropriate attire and behavior, ensure that rules are being adhered to and equipment is not being abused.

Previous resort experience preferred.

Must possess valid Drivers License.

This hourly part-time position starts at $10.00 per hour. Must be able to work a flexible schedule and weekends required.

Rental Maintenance Tech 2 or 3

Posted: 01/30/2017

Type: Rental Maintenance

Description:
Responsible for the maintenance of all management property, rental and non-rental units, at owners’ request.

General maintenance and repair of all rental and approved non-rental units. General repairs of Resort Management offices.

Perform monthly HVAC preventive maintenance.

Filling out and turning in all work orders including documenting all parts used for each job. Completing follow ups to appropriate departments.

Minimum 2 years experience maintenance, preferably in a resort environment.

Must possess valid Drivers License.

Full-time position, eligible for medical, dental, vision, life and disability insurance after 90 days of employment, paid time off, 401K and more. Pay range is $10-14.00 DOE.

Community Association Manager

Posted: 01/09/2017

Type: Full-time

Description:
Managing the day-to-day activities of the Community Association to ensure that federal, state and local guidelines/statutes are being followed. Perform regular property inspections and coordinate the maintenance and repair to maintain the association common property; work closely and effectively with the Board of Directors; attend Board meetings and Annual Owner meetings as needed; act as a liaison between the Association Boards and homeowners; oversee the activities of contracted vendors. Strong management skills, customer service skills and supervisory skills are required.
This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, human resources, maintenance and security functions of an HOA community. The position requires the Community Association Manager be on call 24-hours a day, 7 days a week for emergency consultation in the event of incidents requiring management intervention. All services of the Community Association Manager are under the direct supervision of Resort Collection and are performed as stated, in the Management agreement between the governing Board of Directors and Resort Collection.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Act as liaisons between on-site managers or tenants and owners.
Confer regularly with community association members to ensure their needs are being met.
Direct and coordinate the activities of staff and contract personnel, and evaluate their performance.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs or property availability.
Manage and oversee operations, maintenance, administration, and improvements of commercial, industrial or residential properties.
Plan, schedule and coordinate general maintenance, major repairs and remodeling.
Prepare detailed budgets and financial reports for properties.
Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services.
Purchase building and maintenance supplies, equipment or furniture.
Maintain contact with insurance carriers, fire and police departments and other agencies to ensure protection and compliance with codes and regulations.
Meet with boards of directors and committees to discuss and resolve legal and environmental issues.
Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions. Maintains financials.
Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
Communicates in a professional and Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
Ability to run a BOD meeting when necessary according to Robert’s Rules of Order.
Creates a management report, which depicts the actual condition of the building, progress of specific projects and makes clear and concise recommendations.
Monitors contracts regularly. Sends cancellation notices timely.
Maintains accurate records, files and communications pertinent to the Association office (cabinets and computer files).
Organizes of insurance files and policies.
Updates Association Communication – Updates association info boards, prepare association newsletter and/or other communication with owners and residents.
Performs employee evaluations and conducts staff meetings.
Prepares a bid comparison analysis spreadsheet.
Extensive knowledge of plumbing, electrical, HVAC and refrigeration.
Prepares and uses of RFP for bid solicitation (Request for Proposal with scope of work detailed).

Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:
Must possess and maintain a valid drivers’ license. Must maintain and possess a valid Community Association license in Florida.

Salary DOE, FT position, Choice of different medical plans, dental, vision, disability and life insurance, 401K with company match, paid holidays and paid time off.

Summer 2017 Recreation Intern

Posted: 01/02/2017

Type: Activities

Description:
POSITION PURPOSE:
To provide Resort Collection guest and club members with courteous, professional and friendly service.

ESSENTIAL FUNCTIONS:
As a recreation Intern you will be required to complete the following with professionalism:
Plan, budget, and implement diverse recreation activities and events at the resort.
Develop promotional collateral for all recreation programs effectively within the resort.
Actively maintain risk management applications to the activities.
Follow guidance and assignments of Recreation Director & Manager to ensure proper implementation.
Work collaboratively as a team to produce activity programs that are beneficial to the resort’s guests.
Supervise and coordinate nightly programs for kids 5-12 years of age.
Maintain a presentable work area and kid’s recreation facility.
Create activities that are appealing to kids of all demographics and families.
Track daily administrative paperwork for events conducted within the resort.
Construct and present a proficient budget analysis and expense report to present to management upon completion of the summer internship.

Education
High school or equivalent education required. Currently enrolled in a college Recreation or Hospitality degree program. Must pass State of Florida background check.

Experience

One or two years experience in the field or related area.
Strong communication and computer skills.
Desire to learn and succeed in commercial recreation field.
Willingness to work consecutive hours, weekends, and holidays.
Ability to work successfully in coordination with other interns.
Ability to bring sincere enthusiasm into the work environment to establish fun and energetic activity programs for our guests.

Licenses or Certificates
Must possess valid Drivers License. CPR/First Aid certification

Hourly rate of $11.00.


Summer 2017 Front Office Intern

Posted: 01/02/2017

Type: Lodging

Description:
POSITION PURPOSE:
The Resort Collection Internship Program rotates students though the Front of House departments of the Lodging division in one or more of our vacation rental properties: Front Desk, Tram Services, and Night Audit. Interns are typically assigned to entry-level job classifications based on their background and experience, their stated personal interests, and the resort’s staffing needs. Our program is structured, and the assignments provide learning objectives that give students the opportunity to gain practical experience in their chosen career field. To identify strengths and weaknesses, constructive feedback is given to students during performance evaluations.

ESSENTIAL FUNCTIONS:
As an Intern you will be required to complete the following with professionalism:
Attend to guests and owners needs, including, but not limited to, registration, checkout and cashiering.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Reconcile front desk agents work. Run reports for various departments. Verify and consolidate the work F&B personnel and complete revenue reports for outlets. Run reports to close business for the current day and prepare system for start of business operations for next day.
Drives tram and van throughout property, stopping at designated tram stops, or other destinations according to assigned schedule. Assists passengers into and out of vehicle. Assist with loading and unloading baggage. Deliver packages to units for guests and owners.

Education
Full time student currently enrolled in Culinary Arts, Hospitality, Hotel and/or Restaurant Management program.

Experience
Requires bright and energetic students pursuing a degree in a hospitality field.
Strong communication and computer skills.
Willingness to work consecutive hours, weekends, and holidays.
Ability to bring sincere enthusiasm into the work environment
Requires good communication skills to relate to guests and team members.
Requires the ability to give attention to detail.
Requires the ability to provide own housing and transportation.

Licenses or Certificates
Must possess valid Drivers License. CPR/First Aid certification preferred.

Hourly rate of $11.00.


Summer 2017 F&B Front of House Intern

Posted: 01/02/2017

Type: Food and Beverage

Description:
POSITION PURPOSE:
The Resort Collection Internship Program rotates students though front of the house positions in the F&B division in one or more of our vacation rental properties. Departments include F&B restaurants, outlets, and banquet operations. Interns are typically assigned to entry-level job classifications based on their background and experience, their stated personal interests, and the resorts staffing needs. Our program is structured, and the assignments provide learning objectives that give students the opportunity to gain practical experience in their chosen career field. To identify strengths and weaknesses, constructive feedback is given to students during performance evaluations.

ESSENTIAL FUNCTIONS:
As an Intern you will be required to complete the following with professionalism:
Greet arriving guests, welcome them into the establishment and seat them. Responsible for positive experience of guests while maintaining the quality standards of the outlet.
Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance
Properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors. Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required. Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required.

Education
Full time student currently enrolled in Hospitality, Hotel and/or Restaurant Management, or Culinary program.

Experience
Requires bright and energetic students pursuing a degree in a hospitality field.
Strong communication and computer skills.
Willingness to work consecutive hours, weekends, and holidays.
Ability to bring sincere enthusiasm into the work environment
Requires good communication skills to relate to guests and team members.
Requires the ability to give attention to detail.
Requires the ability to provide own housing and transportation.

Licenses or Certificates
Must possess valid Drivers License. CPR/First Aid and ServSafe certification preferred.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Resort Collection standards. Associates must wear non-slip shoes.

Hourly rate of $12.00.

Summer 2017 F&B Culinary Intern

Posted: 01/02/2017

Type: Food and Beverage

Description:
POSITION PURPOSE:
The Resort Collection Internship Program rotates students though all the kitchens and back of house operations in the F&B division in one or more of our vacation rental properties. Departments include F&B restaurants and outlets, banquet operations, and catering. Interns are typically assigned to entry-level job classifications based on their background and experience, their stated personal interests, and the resorts staffing needs. Our program is structured, and the assignments provide learning objectives that give students the opportunity to gain practical experience in their chosen career field. To identify strengths and weaknesses, constructive feedback is given to students during performance evaluations.

ESSENTIAL FUNCTIONS:
As an Intern you will be required to complete the following with professionalism:
Prepare food items for customers using a quality predetermined method in a timely and consistent manner.
Shuck fresh or steamed shellfish, such as oysters, clams, or scallops, holds shellfish firmly or against block and forces shucking knife between halves of shell at hinge juncture.
Set up station with predetermined mise en place required to service all banquet functions.
Practice sanitation and safety daily to ensure the total customer satisfaction.
Assign, in detail, specific duties to all employees for efficient operation of the kitchen. Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items.
Read and employ math skills for following recipes. Process requisitions for supplies. Select, train and supervise kitchen staff in the proper preparation of menu items.
Ensure proper receiving, storage (including temperature setting) and rotation of food products so as to comply with health department regulations.
Perform other duties as necessary and assigned, such as V.I.P. parties and staff meetings.

Education
Full time student currently enrolled in Culinary Arts, Hospitality, Hotel and/or Restaurant Management program.

Experience
Requires bright and energetic students pursuing a degree in a hospitality field.
Strong communication and computer skills.
Willingness to work consecutive hours, weekends, and holidays.
Ability to bring sincere enthusiasm into the work environment
Requires good communication skills to relate to guests and team members.
Requires the ability to give attention to detail. Must be able to work with the F&B culinary team. Able to follow recipes and instructions given.
Must have excellent knife skills and be knowledgeable of food safety and sanitation.
Must have experience with fresh produce and receiving products.
Requires the ability to provide own housing and transportation.

Licenses or Certificates
Must possess valid Drivers License. CPR/First Aid and ServSafe certification preferred.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Resort Collection standards. Associates must wear non-slip shoes.

Hourly rate of $13.00.

Real Estate Agent

Posted: 01/01/2017

Type: RC Real Estate Group

Description:
Independent Contractor Status

Minimum Standards & Qualifications

In order to maintain our Independent Contractor status, the following items are both
understood and followed in day-to-day operations:

1. Associate pays all of their own BCAR dues. Associate pays for his/her continuing education expenses and renewal fees.
2. Associate pays auto expenses without compensation from Broker.
3. Associate pays own entertainment expenses without reimbursement.
4. Associate has not been required to maintain specific floor day schedules, nor forced to attend meetings. Although, if the Associate is unable to adapt to the suggested schedule the Broker will assign another associate to take Associates days.
5. Associate is not required to meet mandatory quotas but will be subject to minimum performance productivity.
6. Each Associate shall decide individually when to take vacations. The Associate is responsible for locating another Associate to assume the responsibility for covering floor time.
7. Associate pays own income tax and F.I.C.A.
8. Associate receives no minimum salary or sick pay.
9. Association with Broker may be terminated by either party at any time upon notice, but the rights of the parties to any fees which accrue prior to said parting shall not be divested by either party.
10. Each Associate is directly subject to sanctions from governmental bodies and will use the National Association of REALTORS Code of Ethics as a professional guideline.
11. An Associate is not required to join training programs or group programs.
12. Each Associate will sign an Independent Contractor Agreement every 5 years.

Florida Real Estate license is required.

Join the Resort Collection Team

Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.

Apply Online

 

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