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PT Server / Bartender

Posted: 06/30/2015

Type: Food and Beverage

Seasonal position

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Take orders for and serve all food and beverage requests, using
suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.

Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.

Maintain proper condition and cleanliness of dining areas and servicing equipment.

One to two years’ experience as food server is required. Customer service experience preferred.

Must be minimum age to serve alcohol.

Reservation Agent Mid-Shift

Posted: 06/26/2015

Type: Reservations

The Reservation Sales agent handles all guest calls for booking reservations. Answers questions regarding rates and availability and asks questions to help determine the resort that would best suit their vacation rental needs. Serves the guest by giving accurate information in an efficient, courteous and professional manner. Job duties will require outbound calls to guests and data entry of online reservations.

Answer reservations line in a professional, friendly and efficient manner. Provide guests with the requested information concerning the resort, rates, availability, the resorts amenities and the surrounding area. Obtain the necessary information from the guests and enter into the NAVIS and SMS system. Agent must be effective in sales and customer service and adhere to the NAVIS compliance guidelines and sales philosophy.

Process incoming Online Travel Agency (OTA) reservations correctly and in a timely manner. Agent will make outbound calls to return voicemails and follow up with guests that previously shown interest in Resort Collection. Any other duties as dictated by supervisor or manager.

High school or equivalent education preferred.

Previous call center/customer service experience preferred. Must have excellent customer service skills.

Must be able to work a mid-shift of 11am-7pm, 12pm-8pm, etc.

Starting hourly rate of $10.25 plus incentives

PT/FT Front Desk Agent

Posted: 06/25/2015

Type: Rooms

Attend to guests’ and owners’ needs, including, but not limited to, registration, checkout and cashiering.

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.

Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

High school or equivalent education preferred.

One to two years in a public contact position.

Starting hourly rate of $10.25

Guest Service Supervisor

Posted: 06/25/2015

Type: Rooms

Hands-on supervision of employees of the Guest Services Department, including Front Desk Agents and Tram drivers. Delegate job assignments and manage the work environment to ensure maximum efficiency while maintaining service standards.

Accept requests from guests and employees regarding assistance with baggage handling and storage, delivery of items, limousine transfers, or assistance with obtaining transportation and assigning agents to handle these requests. Supervise and direct the Guest Services staff and make adjustments as needed to maintain service standards. Maintain front desk logs, keeping them accurate, updated and in good order. Resolve guest and employee concerns on the spot in a manner, which is beneficial to all involved.

Work with the agents thru check-in process to identify, register and room guests. Make corrections or adjustments to the seamless check in system as the operation necessitates.

Prepare and maintain all tour and delivery paperwork to ensure accuracy and operational standards are upheld. If necessary supervise all group baggage transfers and amenity deliveries to ensure proper handling and completion. Complete daily paperwork.

Maintain the check-in station for appearance, organization, and operational effectiveness. Must be proactive in the maintenance of the valet and bell stand for appearance, organization, and operational effectiveness. Inspect employees’ uniforms, operational departmental areas for cleanliness and organization, correcting as necessary and communicate expectations of these areas to the staff.

Conduct daily pre-shift briefings.

High school or equivalent education required.

Minimum one year previous supervisory and/or management experience.

Restaurant Outlet Supervisor

Posted: 06/23/2015

Type: Food and Beverage

Daily supervision and direction of outlet service staff. Assist in the development, implementation and maintenance of quality standards for outlets. Interact with guests to ensure a positive guest experience.

Ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.

Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.

Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.

Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

High school or equivalent education required.

Minimum two years food and beverage service background required.

Housekeeping Inspectors

Posted: 06/05/2015

Type: Rooms

Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage
Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed. Clean units as needed.
Complete accurately, and in a timely manner, any assigned paperwork.
Train Room Attendants on Resort Collection Standards.
Prior Housekeeping/Janitorial experience required. Preference given to applicants with previous Inspector experience. Must be able to work weekends and have excellent customer service skills.

Rental Maintenance Techs III

Posted: 06/03/2015

Type: Rental Maintenance

Responsible for the maintenance of all management property, rental and non-rental units, at owners’ request.

General maintenance and repair of all rental and approved non-rental units. General repairs of Resort Management offices.

Perform monthly HVAC preventive maintenance.

Filling out and turning in all work orders including documenting all parts used for each job. Completing follow ups to appropriate departments.

Minimum 2 years’ experience maintenance, preferably in a resort environment.

Must possess valid Driver’s License.

Starting pay and tech level will be based on experience and qualifications.

PT Cart Barn Attendant

Posted: 06/02/2015

Type: Hombre Golf Course

The Hombre Cart Attendant greets all guests and ensures all carts are clean and ready for customers' use.

Essential Job Functions:
• Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.
• Clean and prepare golf carts for use (i.e. stock towels, tees, pencils, scorecards, etc.)
• Report any cart problems to mechanics in a timely manner
• Stage carts for play in the staging area neatly and organized.
• Assist guests with their golf bags and other equipment.
• Keeps your tee sheet up to date with the pro shop.
• Ensures customer satisfaction and positive relations through daily interaction with members and guests.
• Maintains driving range, keeps pro shop stocked with range balls.
• Works in conjunction with inside staff and starters/rangers.
• Maintains cleanliness and orderliness of outside areas.
• Drives golf carts at a safe speed at all times.
• Cleans restrooms when necessary.
• Empties trash receptacles when necessary.
• Washes and details each golf cart after each round played.
• Acts as an ambassador and promoter of facility at all times.

Candidate must work in varied weather conditions, previous guest service experience, excellent communication skills, previous golf experience, the ability to load/unload heavy golf bags and work a flexible schedule.

Must possess a valid Florida Driver’s License

Rental Services Agent

Posted: 05/13/2015

Type: Rooms

Act as Liaison between Owners, Guests and the Management Company. Provides friendly, courteous service and follow up. First contact for all issues, requests and questions.

Field issues and requests for other departments, vendors and staff.

Maintain condition and damage control for multiple units and/or properties.

Office work such as answering phones, typing, filing, emailing and communication with owners.

Complete inventories, housewares and room photos for each unit twice per year.

High school or equivalent education preferred.

Customer Service Experience required and must be able to multi-task in a fast paced environment.

Must possess valid Drivers License.

Starting rate of $10.25 per hour

Housekeeping Supervisor

Posted: 05/05/2015

Type: Rooms

Assist Housekeeping Manager and Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping personnel. Inspect assigned areas to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.

Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.

Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.

Conduct inspections of guest rooms and provide feedback to room attendants.

Manage administrative duties, including payroll and operating expenses.

High school or equivalent education required.

Minimum two years in housekeeping leadership at progressively higher levels of responsibility.

Must possess valid Drivers License.

Housekeeping Dispatch

Posted: 05/01/2015

Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.

Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.

Keep work area clean and organized. Assist housekeeping staff and other departments as needed.

Must be organized and able to multi-task with excellent customer service skills

Pay rate starts at $10.25 per hour.


Posted: 04/20/2015

Type: Tidewater Food and Beverage

Manage all aspects of the food production for assigned restaurant or outlet, including food preparation according to the description. Adhere to sanitation practices.

Prepare food items for customers using a quality predetermined method in a timely and consistent manner.

Set up station with predetermined mise en place required to service all banquet functions.

Practice sanitation and safety daily to ensure the total customer satisfaction.

Assist servers, bartenders, dishwashers when necessary.

Participate in the deep cleaning of the outlet.

High school or equivalent education required.

One year cook experience preferred. Prior hospitality experience preferred.

Real Estate Agent

Posted: 03/10/2015

Type: RC Real Estate Group

Independent Contractor Status

Minimum Standards & Qualifications

In order to maintain our Independent Contractor status, the following items are both
understood and followed in day-to-day operations:

1. Associate pays all of their own BCAR dues. Associate pays for his/her continuing education expenses and renewal fees.
2. Associate pays auto expenses without compensation from Broker.
3. Associate pays own entertainment expenses without reimbursement.
4. Associate has not been required to maintain specific floor day schedules, nor forced to attend meetings. Although, if the Associate is unable to adapt to the suggested schedule the Broker will assign another associate to take Associates days.
5. Associate is not required to meet mandatory quotas but will be subject to minimum performance productivity.
6. Each Associate shall decide individually when to take vacations. The Associate is responsible for locating another Associate to assume the responsibility for covering floor time.
7. Associate pays own income tax and F.I.C.A.
8. Associate receives no minimum salary or sick pay.
9. Association with Broker may be terminated by either party at any time upon notice, but the rights of the parties to any fees which accrue prior to said parting shall not be divested by either party.
10. Each Associate is directly subject to sanctions from governmental bodies and will use the National Association of REALTORS Code of Ethics as a professional guideline.
11. An Associate is not required to join training programs or group programs.
12. Each Associate will sign an Independent Contractor Agreement every 5 years.

Florida Real Estate license is required.

Golf Course Irrigation Technician

Posted: 01/21/2015

Maintain detailed list of jobs to be completed. Work on irrigation projects and repairs. Maintain waterfall and fountains. Clean and maintain irrigation heads, valves, and control boxes.

Order supplies as needed for irrigation inventory and repairs

Maintain irrigation building

Maintain daily log of well usage and pump station usage

Hourly rate starts at $11.00

Join the Resort Collection Team

Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.

Apply Online

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