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Opportunities

Beach Services Attendant

Posted: 07/21/2017

Type: PT, Seasonal

Description:
Attendants are to ensure that the beach area including chairs, umbrellas, and retail items are set-up, clean and in working order prior to opening and throughout the day and to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:
Constant walk-through of beach area to make certain it is clean (no trash in the sand or water) and tidy, including emptying trash receptacles. Ensure all beach chairs are in its proper place.
Present a professional appearance and attitude at all times, greet our guests and owners and explain services and prices in a professional manner while maintaining an excellent standard of customer service.
Beach attendants are responsible for the transactions with customers as they rent equipment, or other items and services. Attendants usually handle cash and charges and are responsible for keeping track of sales and balancing their cash and receipts at the end of their shift and make a bank deposit.
Responsible for the maintenance of the beach chairs, umbrellas and equipment.
Move and store equipment during inclement weather and at the end of the season.
Create a safe environment for both staff and guests to operate in.

Education
High school or equivalent education required.

Experience
Previous Hospitality experience preferred.

Licenses or Certificates
Must possess valid drivers license and be able to drive ATV, golf cart and sand tractor.
CPR Certification.

Hourly rate plus commission.

Rental Services Manager

Posted: 07/14/2017

Type: FT, Lodging Department

Description:
Summary
Provides work direction and review for the Rental Services department. Responsible for the day-to-day operations of the department.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supervises and directs the Rental Services staff, making adjustments as needed to maintain service standards.
Provides ongoing training and evaluations (as-needed or on a scheduled basis).
Investigate matters of significance to the company through tracking owner satisfaction/rental owner issues and evaluating internal adjustments needed.
Monitors and processes all purchase orders for the department.
Oversees House wares inventory, purchases, and billing process.
Provides oversight for all rental units. Work with homeowners on all aspects of their property management.
Monitors damages and affects repairs to units.
Provides oversight for vendor access and work progress.
Compiles and reviews all relevant reports.
Plans, enacts, and tracks the Owners amenity program.

Education and/or Experience
Associate’s degree (B.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses
Valid Driver's License
CPR Certification
Florida CAM certification a plus

Supervisory Responsibilities
Directly supervises up to 5 employees in the Rental Services Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Must be able to work a flexible schedule that includes weekends.
Salary range of $28,000 to $32,000 DOE.


Maintenance & Pool Tech 2

Posted: 06/27/2017

Type: Communityr Association Management

Description:
The Maintenance Pool Tech is responsible for the some of the following job duties:

Responsible for coordinating and providing for the maintenance of all buildings, pools and building equipment.

ESSENTIAL FUNCTIONS:

Maintenance of all association property and equipment, upkeep of the pools/spa and common areas.

General maintenance duties such as painting, drywall repairs, carpentry, plumbing & HVAC knowledge of cooling towers huge plus.

POOLS, OUTDOOR SPAS, ROMAN SPAS, DE-HU'S,

CPO Certified or the ability to become certified within 3 months of employment. Responsible for (3) pools, (4) spas, (2) De-Hu systems, (2) Saunas, (2) Steam Rooms)

Perform scheduled inspections on building equipment and buildings, maintain storerooms and pump rooms.

Assist with custodial duties, as needed.

High school diploma or general education degree (GED); one to two years related experience and/or training, maintenance and pool experience in a resort setting preferred. CPO certified or the ability to become certified within 3 months.

Must possess valid Drivers License. Must be able to work a flexible schedule and be on call for emergencies.

Full-time position with hourly rate from $10.50-$12.50 depending on experience.

Laundry Maintenance Tech

Posted: 06/26/2017

Type: FT, Laundry

Description:
The Laundry Maintenance Technician will operate, troubleshoot and maintain the industrial laundry facility and equipment. The equipment consists of washers, dryers, ironers, spreaders, sorting line, folders and/or boilers.

ESSENTIAL FUNCTIONS
Performs duties including, but not limited to, the maintenance of boilers, compressors and/or electrical systems.
Performs all the necessary preventative measures maintenance, routine machine checks, safety protocols and facility maintenance.
Maintain logs of inspections and daily tasks.
Troubleshoots electrical, mechanical systems and hydraulic systems.
Must stay calm in highly stressful situations.
Must be hands-on and complete tasks in a timely manner.
Willing to work with other engineers and technicians.
Has to be able to communicate and plan ahead any time consuming projects.
Monitors and checks all machinery for normal functionality.
Must be able to order parts and clean maintenance equipment on a regular schedule.
Perform general cleaning tasks using standard resort cleaning products to adhere to health standards.
Additional duties as necessary and assigned.
Must be able to lift up to 25-30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.

Education
High school or equivalent education preferred.

Experience
Minimum of two years experience working with laundry equipment. Experience with commercial laundry equipment. Preferred experience with the following: commercial laundry equipment, industrial electrical, mechanical and hydraulic systems and boilers and steam systems.

Licenses or Certificates
Must possess valid Drivers License.





Business Development Manager

Posted: 06/26/2017

Type: FT, RCVR

Description:
Summary: This position is responsible for growth of Resort Collections Rental Management Program, presenting the total rental package to current and prospective rental owners, establishing credibility in management operations and closing sales and adding owners on the RC (+ RCVR) Management Program.

This position reports to Director of Business Development.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

70% of time spent on increasing unit inventory, creating new owner relationships, and keeping abreast of changes in our dynamic industry, evaluating and pursuing opportunities for growth.

30% of time spent coordinating on-rental transition details, resolving current rental owner concerns and maximizing owner retention.

Other duties and responsibilities:
Increase inventory for the entire management program
Participate in planning of the companys business objectives through involvement in new opportunity evaluation and program operation planning
Investigate matters of significance to the company through tracking owner satisfaction/rental owner issues and evaluating internal adjustments needed
Handle challenges such as rental management competition / self-managing owners
Maintain contact and create relationships with all RC departments, establishing themselves as the primary contact for on-rental inquiries
Maintain contact and create relationships with those from outside the organization, such as; HOAs, Homeowners, Realtors, Chamber, Vendors, and other influencers within community, establishing RC as their preferred management provider
Maintain the above mentioned contacts through phone calls, emails, as well as in-person meetings
Generate leads and close sales / differentiate RC from dozens of competitors and overcome objections
Evaluate and pursue opportunities for company growth, anticipate industry changes and implement procedures necessary to keep RC competitive
Identify revenue enhancing options to maximize profit for both management and owners
In general; handling of non-concrete, non-routine tasks that are varied and moderately to highly complex with little guidance as this position requires creative and analytical thinking
Employee must frequently compare alternative courses of action and made a decision after considering the options

Education/Experience:
Bachelors degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:
CAM License or Active Florida Real Estate License preferred

Supervisory Responsibilities:
Manages up to 3 subordinate associates, based on current business levels, in the RCVR department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Housekeeping Manager

Posted: 06/07/2017

Type: FT, Lodging

Description:
Assists Director of Housekeeping with day-to-day operations. Provides training, coaching, and counseling to all housekeeping employees.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Other duties may be assigned.

Facilitates hiring process, including interviewing, training, and evaluating job performance.
Provides ongoing training and development to all positions.
Interacts with all employees in the Housekeeping Department—evaluating, coaching, counseling, and providing leadership support.
Conducts inspections of guest rooms and provides feedback to housekeepers and inspectors.
Manages administrative duties, including payroll and operating expenses.
Monitors consumption and order replacement of guest and cleaning supplies.

Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related Housekeeping/Janitorial supervisory experience and/or training; or equivalent combination of education and experience.

Manages up to four subordinate supervisors who supervise up to total of 60 employees, which include the following: Supervisors; Inspectors; Housekeepers; Housemen; Dispatchers, and Public Attendants. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Valid Driver's License

Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Starting hourly rate based on experience.

Reservations Agent / Vacation Planner

Posted: 06/03/2017

Type: FT, Sales and Marketing

Description:
The Reservation Sales agent handles all guest calls for booking reservations. Answers questions regarding rates and availability and asks questions to help determine the resort that would best suit their vacation rental needs. Serves the guest by giving accurate information in an efficient, courteous and professional manner. Job duties will require outbound calls to guests and data entry of online reservations.

Answer reservations line in a professional, friendly and efficient manner. Provide guests with the requested information concerning the resort, rates, availability, the resorts amenities and the surrounding area. Obtain the necessary information from the guests and enter into the NAVIS and SMS system. Agent must be effective in sales and customer service and adhere to the NAVIS compliance guidelines and sales philosophy.

Process incoming Online Travel Agency (OTA) reservations correctly and in a timely manner. Agent will make outbound calls to return voicemails and follow up with guests that previously shown interest in Resort Collection. Any other duties as dictated by supervisor or manager.

High school or equivalent education preferred.

Previous call center/customer service experience preferred. Must have excellent customer service skills.

Starting pay of $11.00 per hour.


Part Time Evening Room Attendant

Posted: 06/01/2017

Type: Housekeeping

Description:
Clean guest rooms in accordance with established Resort Collection quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale.

Clean and reset guest bedroom, bathroom, living room, kitchen, balconies and other areas according to established standards.

Organize and stock cleaning cart and organize linen closets on floors assigned.

Complete accurately, and in a timely manner, any assigned paperwork.

Must have prior housekeeping or janitorial experience.

Must have driver's license as this position travels between several properties.

Hourly rate of $10.00 plus mileage.

On call Massage Therapist

Posted: 05/19/2017

Type: PT, on call, Activities Department

Description:
To provide Resort Collection guests, owners and outside clients with top quality spa services in a professional manner.

Provide a customized massage therapy session for each and every client. Educate clients in the value of receiving massage frequently and if possible, assist them in booking return appointments.

Learn and follow The Club desk operations so as to assist in whatever capacity is necessary when no spa appointments are booked.

Maintain the overall neatness and cleanliness of the massage rooms. Maintains inventory of massage products, towels etc.

Experience
Licensed Massage Therapist with a minimum 1-year experience.

Licenses or Certificates
Professional Certification and Massage Therapist insurance.
License issued by State or other regulatory agency.
First Aid, CPR.

On-call position, Commission of 30% of service plus 20% gratuity plus any additional tip.


5% Maintain schedule and record of all massage appointments.

5% Monitor spa supplies and product inventory, up sell retail products after spa therapy, assist in ordering.

5% Assist in scheduling and training new therapists in selected treatments when the need for additional therapists arises.

Housekeeping Dispatch

Posted: 02/07/2017

Type: FT, Lodging

Description:
Support and service the room attendants and maintain cleanliness throughout the hotel.

Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.

Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.

Keep work area clean and organized. Assist housekeeping staff and other departments as needed.

High school or equivalent education preferred.

Prior housekeeping/hospitality experience desired. Must have computer experience and excellent customer service skills. Must be able to work weekends.

Starting hourly rate of $10.50 and pay increase in 90 days.




Housekeeping Inspector

Posted: 02/07/2017

Type: FT, Lodging Division

Description:
Inspect guest units and public areas in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Ensure the prompt return of clean units to reception for resale to incoming guests.

Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage

Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed. Clean units if needed.

Complete accurately, and in a timely manner, any assigned paperwork. Train Room Attendants on Resort Collection Standards.

Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.

Perform other duties as requested such as cleaning unexpected spills, executing special guest requests, and cleaning of units.

Assist other housekeeping employees in maintaining clean and organized work and public areas. Work with other departments such as Front Desk, Rental Services, Maintenance and Laundry to ensure our guests are satisfied with their unit and enjoy their stay.

High school or equivalent education preferred.

Prior Housekeeping/Janitorial/Hospitaltiy experience required. Must be detail oriented with high standards for cleanliness. Prior Inspector experience preferred and must have excellent customer service skills. Must be able to work weekends.

Drivers License is required

Starting pay of $12.00 per hour with pay increase in 90 days.


Housekeeping Supervisor

Posted: 02/07/2017

Type: FT, Lodging

Description:
Assist Housekeeping Manager and Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping personnel. Inspect assigned areas to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.
Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Other duties may be assigned.

Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.
Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.
Conduct inspections of guest rooms and provide feedback to room attendants.
Manage administrative duties, including payroll and operating expenses.

High School or equivalent, one to two years related supervisory experience and/or training in Housekeeping/Janitorial. Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Valid Drivers License

Starting hourly rate of $14.00.

Real Estate Agent

Posted: 01/01/2017

Type: RC Real Estate Group

Description:
Independent Contractor Status

Minimum Standards & Qualifications

In order to maintain our Independent Contractor status, the following items are both
understood and followed in day-to-day operations:

1. Associate pays all of their own BCAR dues. Associate pays for his/her continuing education expenses and renewal fees.
2. Associate pays auto expenses without compensation from Broker.
3. Associate pays own entertainment expenses without reimbursement.
4. Associate has not been required to maintain specific floor day schedules, nor forced to attend meetings. Although, if the Associate is unable to adapt to the suggested schedule the Broker will assign another associate to take Associates days.
5. Associate is not required to meet mandatory quotas but will be subject to minimum performance productivity.
6. Each Associate shall decide individually when to take vacations. The Associate is responsible for locating another Associate to assume the responsibility for covering floor time.
7. Associate pays own income tax and F.I.C.A.
8. Associate receives no minimum salary or sick pay.
9. Association with Broker may be terminated by either party at any time upon notice, but the rights of the parties to any fees which accrue prior to said parting shall not be divested by either party.
10. Each Associate is directly subject to sanctions from governmental bodies and will use the National Association of REALTORS Code of Ethics as a professional guideline.
11. An Associate is not required to join training programs or group programs.
12. Each Associate will sign an Independent Contractor Agreement every 5 years.

Florida Real Estate license is required.

Join the Resort Collection Team

Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.

Apply Online

 

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