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Condo Maintenance & Pool Tech

Posted: 09/25/2017

Type: FT, Community Association Management

Responsible for coordinating and providing for the maintenance of all buildings and building equipment.

Maintenance of all association property and equipment, upkeep of the pools/spa and common areas.

Perform scheduled inspections on building equipment and buildings, maintain storerooms and pump rooms.

Perform Monthly HVAC preventive maintenance, and assist with custodial duties, as needed.

High school or equivalent education preferred.

Minimum 2 years experience maintenance, preferably in a resort environment.

Licenses or Certificates
Must possess valid Drivers License. CPO - Certified Pool Operator preferred or the ability to receive certification within 3 months of employment.

Must be able to work flexible schedule.

Salary depending on experience.

Association Accounting Clerk

Posted: 09/13/2017

Type: FT - Community Association Management

Prepare, examine and analyze accounting records, financial statements, and other financial reports to assess accuracy and completeness to reporting and procedural standards.

Prepare and review monthly financial statements. Code vendor invoices and review for accuracy. Process checks, prepare, and review all transfers for funds. Process all incoming assessments payments.

Prepare and review replacement reserve and maintenance contingency schedules. Answer questions from board members concerning invoices and transfers. Review vendor statements for accuracy or disputes. Attend monthly (or as required) Board meetings.

Perform the duties of other accounting associates if an associate is unavailable, absent or needs help. Must be able to perform any or all accounting responsibilities for all companies. Assist with budget preparation (operation and reserves). Organize special projects/maintain special project spreadsheets.

High school or equivalent education required.

6 months association accounting preferred.
Banking experience a plus. Above average experience in Excel and Microsoft Word. Ten key proficient. Great Plains knowledge a plus.

Starting hourly rate DOE.

Community Association Manager (CAM)

Posted: 09/12/2017

Type: FT - Community Association Management department

Summary: Managing the day-to-day activities of the Community Association to ensure that federal, state and local guidelines/statutes are being followed. Perform regular property inspections and coordinate the maintenance and repair to maintain the association common property; work closely and effectively with the Board of Directors; attend Board meetings and Annual Owner meetings as needed; act as a liaison between the Association Boards and homeowners; oversee the activities of contracted vendors. Strong management skills, customer service skills and supervisory skills are required.
This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, human resources, maintenance and security functions of an HOA community. The position requires the Community Association Manager be on call 24-hours a day, 7 days a week for emergency consultation in the event of incidents requiring management intervention. All services of the Community Association Manager are under the direct supervision of Resort Collection and are performed as stated, in the Management agreement between the governing Board of Directors and Resort Collection.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Act as liaisons between on-site managers or tenants and owners.
Confer regularly with community association members to ensure their needs are being met.
Direct and coordinate the activities of staff and contract personnel, and evaluate their performance.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs or property availability.
Manage and oversee operations, maintenance, administration, and improvements of commercial, industrial or residential properties.
Plan, schedule and coordinate general maintenance, major repairs and remodeling.
Prepare detailed budgets and financial reports for properties.
Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services.
Purchase building and maintenance supplies, equipment or furniture.
Maintain contact with insurance carriers, fire and police departments and other agencies to ensure protection and compliance with codes and regulations.
Meet with boards of directors and committees to discuss and resolve legal and environmental issues.
Portfolio Managers will be required to manage multiple associations simultaneously. Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions. Maintains financials.
Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
Communicates in a professional and Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
Ability to run a BOD meeting when necessary according to Robert’s Rules of Order.
Creates a management report, which depicts the actual condition of the building, progress of specific projects and makes clear and concise recommendations.
Monitors contracts regularly. Sends cancellation notices timely.
Maintains accurate records, files and communications pertinent to the Association office (cabinets and computer files).
Organizes of insurance files and policies.
Updates Association Communication – Updates association info boards, prepare association newsletter and/or other communication with owners and residents.
Performs employee evaluations and conducts staff meetings.
Prepares a bid comparison analysis spreadsheet.
Extensive knowledge of plumbing, electrical, HVAC and refrigeration.
Prepares and uses of RFP for bid solicitation (Request for Proposal with scope of work detailed).

Bachelor's degree (B. A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:
Must possess and maintain a valid drivers’ license. Must maintain and possess a valid Community Association license in Florida.

Salary depending on experience.

Laundry Mechanic

Posted: 08/31/2017

Type: FT - Laundry

The Laundry Maintenance Technician will operate, troubleshoot and maintain the industrial laundry facility and equipment. The equipment consists of washers, dryers, ironers, spreaders, sorting line, folders and/or boilers.

Performs duties including, but not limited to, the maintenance of boilers, compressors and/or electrical systems.
Performs all the necessary preventative measures maintenance, routine machine checks, safety protocols and facility maintenance.
Maintain logs of inspections and daily tasks.
Troubleshoots electrical, mechanical systems and hydraulic systems.
Must stay calm in highly stressful situations.
Must be hands-on and complete tasks in a timely manner.
Willing to work with other engineers and technicians.
Has to be able to communicate and plan ahead any time consuming projects.
Monitors and checks all machinery for normal functionality.
Must be able to order parts and clean maintenance equipment on a regular schedule.
Most work tasks are performed indoors, however laundry is not controlled by environmental system. Must be able to work in extreme heat or cold.

High school or equivalent education preferred.

Minimum of two years’ experience working with laundry equipment. Experience with commercial laundry equipment. Preferred experience with the following: commercial laundry equipment, industrial electrical, mechanical and hydraulic systems and boilers and steam systems.

Licenses or Certificates
Must possess valid Drivers License.

Starting hourly rate depending on experience.

Public Area Attendant

Posted: 08/09/2017

Type: FT, Edgewater Condo Maintenance

Responsible for the overall appearance of the buildings and grounds of one or more Resort Collection properties.

Inspect, clean and perform general handyman duties for property, including towers, parking garage, common areas, walkovers, trash chutes and dumpster areas.

Perform periodic equipment inspections and preventive maintenance, as directed.

Adhere to resort safety standards.
Clean lobbies daily: floors, doors, furniture, water fountains, etc.
Clean restrooms daily: sweep and mop floors, clean sinks, vanity tops, and mirrors; refill paper and soap dispensers.
Empty all common area trash and ash cans daily, to include the pool deck, garage, lobbies, elevator landings, walkover, etc.
Vacuum/sweep all carpets daily.
Clean parking areas daily, including stairwells and elevators.
Walk all common areas daily, including stairwells and breezeways, and pick up debris. Correct any problems, if possible. Otherwise, make note of the problem and location, and notify the supervisor.
Pick up litter in parking lots, garage, pool decks, lawn and shrubbery areas, planter boxes and sand dunes daily.
Retrieve luggage and grocery carts and place them in designated areas, ongoing daily.
Inspect and pick up pool decks, arrange pool furniture, sweep sand off of wooden beach walkover and in front of the showers, twice daily – beginning and end of shift.
Clean elevator cars, including walls, floors, and door tracks weekly; touch up daily.
Clean walkover, lobby and pool area windows and doors, as required and touch up daily.
Dust all lobby doors, signs, mailboxes, etc. weekly; touch up as required.
Wipe down handrails and railings on each floor and in stairwells, weekly.

High school or equivalent education preferred.

General Maintenance and Housekeeping experience preferred, preferably in a resort environment.

Licenses or Certificates
Must possess valid Drivers License.

Must be able to work weekends and flexible hours.
Starting pay of $10.00 per hour with pay increase after 90.

Beach Services Attendant

Posted: 07/21/2017

Type: PT, Seasonal Edgewater

Attendants are to ensure that the beach area including chairs, umbrellas, and retail items are set-up, clean and in working order prior to opening and throughout the day and to ensure guest satisfaction.

Constant walk-through of beach area to make certain it is clean (no trash in the sand or water) and tidy, including emptying trash receptacles. Ensure all beach chairs are in its proper place.
Present a professional appearance and attitude at all times, greet our guests and owners and explain services and prices in a professional manner while maintaining an excellent standard of customer service.
Beach attendants are responsible for the transactions with customers as they rent equipment, or other items and services. Attendants usually handle cash and charges and are responsible for keeping track of sales and balancing their cash and receipts at the end of their shift and make a bank deposit.
Responsible for the maintenance of the beach chairs, umbrellas and equipment.
Move and store equipment during inclement weather and at the end of the season.
Create a safe environment for both staff and guests to operate in.

High school or equivalent education required.

Previous Hospitality experience preferred.

Licenses or Certificates
Must possess valid drivers license and be able to drive ATV, golf cart and sand tractor.
CPR Certification.

Hourly rate plus commission.

Housekeeping Manager

Posted: 06/07/2017

Type: FT, Lodging

Assists Director of Housekeeping with day-to-day operations. Provides training, coaching, and counseling to all housekeeping employees.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Other duties may be assigned.

Facilitates hiring process, including interviewing, training, and evaluating job performance.
Provides ongoing training and development to all positions.
Interacts with all employees in the Housekeeping Department—evaluating, coaching, counseling, and providing leadership support.
Conducts inspections of guest rooms and provides feedback to housekeepers and inspectors.
Manages administrative duties, including payroll and operating expenses.
Monitors consumption and order replacement of guest and cleaning supplies.

Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related Housekeeping/Janitorial supervisory experience and/or training; or equivalent combination of education and experience.

Manages up to four subordinate supervisors who supervise up to total of 60 employees, which include the following: Supervisors; Inspectors; Housekeepers; Housemen; Dispatchers, and Public Attendants. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Valid Driver's License

Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Starting hourly rate based on experience.

Reservations Agent / Vacation Planner

Posted: 06/03/2017

Type: PT, Sales and Marketing

The Reservation Sales agent handles all guest calls for booking reservations. Answers questions regarding rates and availability and asks questions to help determine the resort that would best suit their vacation rental needs. Serves the guest by giving accurate information in an efficient, courteous and professional manner. Job duties will require outbound calls to guests and data entry of online reservations.

Answer reservations line in a professional, friendly and efficient manner. Provide guests with the requested information concerning the resort, rates, availability, the resorts amenities and the surrounding area. Obtain the necessary information from the guests and enter into the NAVIS and SMS system. Agent must be effective in sales and customer service and adhere to the NAVIS compliance guidelines and sales philosophy.

Process incoming Online Travel Agency (OTA) reservations correctly and in a timely manner. Agent will make outbound calls to return voicemails and follow up with guests that previously shown interest in Resort Collection. Any other duties as dictated by supervisor or manager.

High school or equivalent education preferred.

Previous call center/customer service experience preferred. Must have excellent customer service skills.

Starting pay of $11.00 per hour.

Part Time Evening Room Attendant

Posted: 06/01/2017

Type: Housekeeping

Clean guest rooms in accordance with established Resort Collection quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale.

Clean and reset guest bedroom, bathroom, living room, kitchen, balconies and other areas according to established standards.

Organize and stock cleaning cart and organize linen closets on floors assigned.

Complete accurately, and in a timely manner, any assigned paperwork.

Must have prior housekeeping or janitorial experience.

Must have driver's license as this position travels between several properties.

Hourly rate of $10.00 plus mileage.

On call Massage Therapist

Posted: 05/19/2017

Type: PT, on call, Activities Department

To provide Resort Collection guests, owners and outside clients with top quality spa services in a professional manner.

Provide a customized massage therapy session for each and every client. Educate clients in the value of receiving massage frequently and if possible, assist them in booking return appointments.

Learn and follow The Club desk operations so as to assist in whatever capacity is necessary when no spa appointments are booked.

Maintain the overall neatness and cleanliness of the massage rooms. Maintains inventory of massage products, towels etc.

Licensed Massage Therapist with a minimum 1-year experience.

Licenses or Certificates
Professional Certification and Massage Therapist insurance.
License issued by State or other regulatory agency.
First Aid, CPR.

On-call position, Commission of 30% of service plus 20% gratuity plus any additional tip.

5% Maintain schedule and record of all massage appointments.

5% Monitor spa supplies and product inventory, up sell retail products after spa therapy, assist in ordering.

5% Assist in scheduling and training new therapists in selected treatments when the need for additional therapists arises.

Housekeeping Dispatch

Posted: 02/07/2017

Type: FT, Lodging

Support and service the room attendants and maintain cleanliness throughout the hotel.

Responsible to prepare the daily room breakout for housekeeping staff. Use computer to record maintenance work orders. Answer phone and record and dispatch staff and guest requests. Maintain lost and found records.

Assist guests and owners in professional and friendly manner. Follow up with guests on all requests and issues such as extra supplies, lost and found, scheduling cleaning, broken items and general questions.

Keep work area clean and organized. Assist housekeeping staff and other departments as needed.

High school or equivalent education preferred.

Prior housekeeping/hospitality experience desired. Must have computer experience and excellent customer service skills. Must be able to work weekends.

Starting hourly rate of $10.50 and pay increase in 90 days.

Housekeeping Inspector

Posted: 02/07/2017

Type: FT, Lodging Division

Inspect guest units and public areas in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Ensure the prompt return of clean units to reception for resale to incoming guests.

Inspect guests units to ensure cleanliness, maintenance and set up standard, as well as to verify status. Ensure everything is in working order and record and follow-up with all maintenance work orders. Inventory all unit supplies and report items to be replaced due to damage

Assist in maintaining a clean, well-stocked and orderly linen room. Assist Room Attendants and Housekeeping Aides as needed. Clean units if needed.

Complete accurately, and in a timely manner, any assigned paperwork. Train Room Attendants on Resort Collection Standards.

Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.

Perform other duties as requested such as cleaning unexpected spills, executing special guest requests, and cleaning of units.

Assist other housekeeping employees in maintaining clean and organized work and public areas. Work with other departments such as Front Desk, Rental Services, Maintenance and Laundry to ensure our guests are satisfied with their unit and enjoy their stay.

High school or equivalent education preferred.

Prior Housekeeping/Janitorial/Hospitaltiy experience required. Must be detail oriented with high standards for cleanliness. Prior Inspector experience preferred and must have excellent customer service skills. Must be able to work weekends.

Drivers License is required

Starting pay of $12.00 per hour with pay increase in 90 days.

Housekeeping Supervisor

Posted: 02/07/2017

Type: FT, Lodging

Assist Housekeeping Manager and Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping personnel. Inspect assigned areas to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.
Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Other duties may be assigned.

Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.
Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.
Conduct inspections of guest rooms and provide feedback to room attendants.
Manage administrative duties, including payroll and operating expenses.

High School or equivalent, one to two years related supervisory experience and/or training in Housekeeping/Janitorial. Must be organized, guest and employee focused and have high standards for cleanliness. Must be able to work weekends and holidays.

Valid Drivers License

Starting hourly rate of $14.00.

Real Estate Agent

Posted: 01/01/2017

Type: RC Real Estate Group

Independent Contractor Status

Minimum Standards & Qualifications

In order to maintain our Independent Contractor status, the following items are both
understood and followed in day-to-day operations:

1. Associate pays all of their own BCAR dues. Associate pays for his/her continuing education expenses and renewal fees.
2. Associate pays auto expenses without compensation from Broker.
3. Associate pays own entertainment expenses without reimbursement.
4. Associate has not been required to maintain specific floor day schedules, nor forced to attend meetings. Although, if the Associate is unable to adapt to the suggested schedule the Broker will assign another associate to take Associates days.
5. Associate is not required to meet mandatory quotas but will be subject to minimum performance productivity.
6. Each Associate shall decide individually when to take vacations. The Associate is responsible for locating another Associate to assume the responsibility for covering floor time.
7. Associate pays own income tax and F.I.C.A.
8. Associate receives no minimum salary or sick pay.
9. Association with Broker may be terminated by either party at any time upon notice, but the rights of the parties to any fees which accrue prior to said parting shall not be divested by either party.
10. Each Associate is directly subject to sanctions from governmental bodies and will use the National Association of REALTORS Code of Ethics as a professional guideline.
11. An Associate is not required to join training programs or group programs.
12. Each Associate will sign an Independent Contractor Agreement every 5 years.

Florida Real Estate license is required.

Join the Resort Collection Team

Resort Collection isn’t just a great company to vacation with, it’s a great company to work for too. We have immediate openings for talented and motivated professionals. Apply online or in-person at 11212 Front Beach Rd., Panama City Beach, FL 32407.

Apply Online


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